Privacy Policy

Privacy Policy

Scope Summary
This Privacy Policy applies to Esthetica Academy and its Australian website. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), ensuring your personal information is managed responsibly and transparently.

Our Privacy Commitment
At Esthetica Academy, we prioritise your privacy and are dedicated to handling personal information with integrity and accountability. All staff are trained and expected to comply with this Privacy Policy, as well as with all applicable privacy laws and regulations.

Collection of Personal Information
We collect personal information you choose to share with us during your interactions. This may include, but is not limited to:

  • Name, address, phone number, and email
  • Demographic details such as age, preferences, or interests
  • Information provided through forms, registrations, or purchases

To improve your browsing experience, we also use cookies and similar technologies. You can manage your cookie
settings via your browser.

Use of Personal Information
We use the personal information we collect to:

  • Provide the services or products you request
  • Communicate important updates, including safety notifications, product recalls, and warranty information
  • Send promotional materials and updates about Esthetica Academy products and services, where legally permitted or with your consent

 

Sharing of Personal Information (Onward Transfer)
We do not sell, trade, or disclose your personal information to unrelated third parties for marketing purposes.
Your information may be shared with:

  • Esthetica Academy’s related entities and trusted business partners for operational functions
  • Third-party service providers who are required to maintain privacy protections in line with the Privacy Act 1988

If your data is transferred outside Australia, we ensure appropriate safeguards are in place to protect your privacy in accordance with legal requirements.

Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make a request, contact us at info@estheticaacademy.com.au.
We may require verification of your identity before processing the request. If we are unable to grant access or make a correction, we will provide written reasons and outline your options for lodging a complaint.

Complaints About Privacy Breaches
If you believe Esthetica Academy has breached your privacy rights, you can contact us using the details below:

Email: info@estheticaacademy.com.au

Mail: Privacy Management, Esthetica Academy, Australia

We aim to respond to complaints within 30 days. If you’re unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Security
We implement reasonable technical and administrative measures to safeguard your personal information against unauthorised access, misuse, or loss. However, while we strive to protect your data, we cannot guarantee absolute security.

Retention of Information
Your personal information is kept only for as long as necessary to meet our business requirements or to fulfil legal and regulatory obligations.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Updates take effect immediately upon being posted on our website.

How to Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: support@estheticaacademy.com.au